Refund and Returns Policy – Barbour France

At Barbour France, customer satisfaction is our priority. We want every customer to have a smooth and reliable shopping experience. This Refund and Returns Policy explains the conditions and process for returning products and requesting refunds.Please read the following guidelines carefully before submitting a return request.

Return Eligibility

Customers may request a return if the following conditions are met:

  • The item must be unused and in its original condition.
  • Products must include original packaging and tags.
  • Return requests must be submitted within the allowed return period.
  • Items showing signs of use, damage, or alteration may not be accepted.

How to Request a Return

To start a return process, please contact our customer support team with your order details.

Email: info@barbourvetement.fr

Please include:

  • Order number
  • Product name
  • Reason for return
  • Supporting details if required

Our team will review your request and provide further instructions.

Refund Process

Once your returned item has been received and inspected, we will notify you about the approval status of your refund.

If approved:

  • Refunds will be processed through the original payment method.
  • Processing time may vary depending on your payment provider.
  • Customers will receive confirmation once the refund has been completed.

Exchange Policy

If you receive an incorrect or defective item, please contact us as soon as possible. Our team will review your request and provide the best possible solution.

Non-Returnable Items

Some products may not qualify for returns, including:

  • Items that have been worn or washed
  • Products without original packaging
  • Items damaged after delivery due to customer handling

Customer Support

Our goal is to provide a simple and transparent return experience. If you have any questions about refunds, exchanges, or your order, our support team is available to assist you.

Email: info@barbourvetement.fr

Thank you for choosing Barbour France.